Implementation Consultant - fully remote

Astana, Kazakhstan

Full Time

Experienced

Are you passionate about implementing systems and creating meaningful results for clients?

If so, we have a remarkable opportunity for you!

Our client is a dynamic and results-oriented consulting and implementation agency focused on optimizing how U.S. law firms leverage technology to enhance service delivery and client outcomes.

You will be responsible for deploying CRM configurations, project management platforms, automation workflows, API integrations, and AI-driven solutions. Your role will involve identifying operational inefficiencies and designing streamlined systems that enhance overall business performance.

As a technical strategist, you will engage with underperforming firms to diagnose critical bottlenecks and implement tailored solutions that drive scalable growth and unlock significant revenue potential.

Enjoy the flexibility of working from anywhere, with quarterly in-person meetups held in exciting global locations—selected by popular team vote. Potential destinations for next year include the USA, Tokyo, Dubai, and Bangkok.

You’ll have the flexibility to manage your schedule independently, with the expectation of being available for client meetings Monday through Friday during U.S. hours

What your responsibilities will include:

You’ll design automated email, SMS, and AI workflows that deliver instant lead response and qualification.
You will standardize and automate processes to clear the backlog, establishing the system as a reliable single source of truth.
You’ll build a data pipeline and profitability dashboard to provide real-time visibility.
You will consolidate data into intelligent templates and create an automation that generates complex documents accurately in seconds.
You will lead AI training sessions that integrate practical, safe, and efficient AI practices into everyday workflows.
System design, implementation, deploy systems, operational analysis and direct client engagement.
Analyze technology challenges and operational inefficiencies within U.S. law firms to identify high-impact opportunities.
Configure CRMs and Case Management Systems to address identified bottlenecks and improve workflow efficiency.
Develop analytics dashboards and data pipelines to surface actionable business insights.
Design and implement automation workflows using tools such as Zapier, Make, and n8n.
Deploy AI solutions including Gemini, ChatGPT, and Claude—and provide training to ensure meaningful adoption and measurable impact.
Build strong working relationships with client teams to foster trust and long-term collaboration.
Operate with a high degree of autonomy, extracting insights from client interactions and presenting recommendations to stakeholders.
Ownership over both your deliverables and the outcomes you drive for clients.
Building and deployment of systems as well as direct client interaction. You will own your projects end-to-end, from initial discovery through implementation and ongoing optimization.
Working exclusively with low-code and no-code platforms, focusing on rapid deployment and scalable solutions.

Qualifications:

2–5 years of experience in a similar role involving systems implementation, consulting, or operational improvement
Proven experience in client-facing roles and/or consulting, particularly with small to mid-sized enterprises
Hands-on experience with Customer Relationship Management (CRM) systems such as HubSpot, Salesforce, Zoho, or Pipedrive
Familiarity with Project Management and ERP platforms, including tools like Asana, Monday.com, Airtable, ClickUp, or SAP
Proficiency with automation platforms such as Zapier, Make, n8n, or Microsoft Power Platform
Experience working with Generative AI technologies like OpenAI (ChatGPT), Google Gemini, Anthropic Claude, or DeepSeek
Competence in data analysis and visualization tools, including BigQuery, Looker Studio, Power BI, or Tableau
Working knowledge of REST API integrations, including reading documentation and configuring system connections
Demonstrated ability to learn complex tools quickly and apply them effectively to solve real business problems
Fluent in English

Preferred Qualifications:

Experience with legal tools (e.g. Clio Manage and Lawmatics) or working in a law firm is considered a plus
Breaking down complex problems and solving them independently with precision.
Taking full responsibility for your work and navigate challenges independently
Articulate complex technical concepts to non-technical audiences and build trust through clear, professional communication.
Excellent analytical, organizational, and communication skills
High attention to detail and ability to work independently

Joining us means you'll enjoy:

A competitive salary with performance-based bonuses and a clear promotion path.
B2B contract is preferred; employment contract can also be considered
Work on your own time, with required availability for client meetings Mon-Fri, morning US hours (afternoon/evening Eastern European Time).

Sounds interesting? Send us your CV by applying to this page!

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością with its registered seat in Cracow (LLC) registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

/ October 1, 2025, Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa ( limited partnership with KRS no. 0000680493 ) merged with Sowelo Consulting spółka z ograniczoną odpowiedzialnością ( limited liability company with KRS no. 0000671136 ). As of the merger date, all existing rights and obligations of the limited partnership were transferred to the limited liability company, based on the principle of general succession. /

Sowelo Consulting sp. z o.o. (LLC) is entered in the register of employment agencies under the number: 35288

Our candidate selection process relies entirely on human judgment. We explicitly avoid using automated screening algorithms or AI-driven scoring systems for any part of the assessment. Every single profile is reviewed personally by our experienced recruiters, ensuring a thorough and unbiased consideration of your fit.

IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing

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I have been informed that the recruitment interview in which I will participate will be recorded, both audio and video. Such a recording will be made by the staff of Sowelo Consulting sp. z o.o., headquartered in Kraków (KRS No. 0000671136), and after the interview, it will be provided to the entity for which the recruitment is being conducted.

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Implementation Consultant - fully remote

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