Process Design Lead - fully remote

Would you like to work on projects where technology plays a key role in delivering the right
solutions?
Would you like to join a company which will provide a good platform to help you grow your career?

Are you a passionate about Design and ServiceNow?

Take a few minutes and read about your potential new job.

Our client is a fast-growing, agile international consulting firm headquartered in the United Kingdom. They've been focusing on optimizing processes centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimising processes and installing automation.

Join our team as a dynamic Process Design Lead and unleash your ServiceNow expertise to revolutionize a key IT implementation project! In this thrilling role, you’ll craft and optimize workflows, seamlessly aligning them with ServiceNow capabilities to supercharge our operational efficiency. We’re looking for someone with a flair for process optimization and a proven track record of leading cross-functional teams through transformative journeys.

Your tasks will include:

• Take the lead in crafting, documenting, and optimizing business processes to boost efficiency, ensure consistency, and align with project goals.
• Harness the power of ServiceNow to design and implement workflows, automate processes, and standardize configurations.
• Collaborate with stakeholders to dive deep into business needs, scrutinize current workflows, and pinpoint opportunities for improvement.
• Configure and execute ServiceNow workflows and modules to align perfectly with your innovative processes and organizational needs.
• Ensure that every process design not only follows ServiceNow's best practices but also taps into the platform's full potential.
• Join forces with IT and project management teams to seamlessly integrate ServiceNow configurations into the project framework.
• Partner with Project Managers, Business Analysts, and Change Managers to ensure everyone's on the same page for process design requirements.
• Energize team understanding and adoption of new workflows through dynamic training sessions and workshops.
• Deliver clear, actionable documentation and guidance on standard operating procedures and process maps.
• Continuously review and monitor processes to uncover potential improvements and keep everything running smoothly.
• Dive into root cause analysis to unlock solutions that optimize workflows, boost performance, and ensure scalability for future growth.

To be a good fit for the Process Design Lead role, you will have:

• Bachelor’s or Master’s degree
• 7+ years of experience as Data Subject Matter Expert 
• 5 year of experience across 3-4 projects on ServiceNow especially on the ITSM module.
• Experience in process mapping, process reengineering, and continuous improvement practices.

Keys to success:

• Deep expertise in ServiceNow modules and the power to streamline workflows.
• Skilled in bringing processes to life with documentation and visualization tools like Visio and Lucidchart.

Reasons to join:

9-12 months contract collaboration.

You will be working fully remote in a stable, multinational company located in UK working with the latest technologies.
You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance.

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107

IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing