EDI Consultant - hybrid work in Breukelen

Do you have an eye for detail with logical problem-solving skills?

Are you a fluent Dutch Speaker?

If you have answered yes to both of those, we are looking for you.

Our client is looking for an EDI Consultant to join our team in the Netherlands. In this role, you’ll work alongside a talented team of 6 Consultants from Netherlands, Germany and France to create and to deliver innovative, standardized solutions that elevate our customer experience. You’ll dive into researching, diagnosing, and resolving customer issues related to change events, ensuring every challenge is met with a solution. Plus, you’ll take the lead on managing escalations when needed, driving positive outcomes every step of the way. 

Reporting to a Customer Succes Manager you will work closely with the Sales team, Support team and development/DevOps team to ensure high customer satisfaction. 
Communication will include email, phone calls and both online and in-person meetings. 
Take charge of delivering exceptional service to our customers, serving as their go-to technical advisor. You'll guide them every step of the way regarding communication module set ups, testing and configuring systems that streamlines electronic data flows, ensuring seamless and efficient connections. 
  

Key Responsibilities:   

• Install, upgrade, test, and configure systems and workflows to complete implementation projects. 
• Consult with clients to analyze their operational needs and understand business objectives. 
• Inform customers and stakeholders of project progress and track implementation to ensure deadlines are met. 
• Perform technical implementation of technology products and address scheduling issues. 
• Provide training to customers on how to use the internal platform
• Oversee production setup, confirm connectivity, and ensure data flows smoothly and accurately.   

Location:   

This role is in our Breukelen office, the team is in-office 1 day per week. 

Required Qualifications:   

• Bachelor’s Degree with 2-3 years of EDI related experience, an advanced degree without experience, or equivalent experience. 
• Excellent communication, analytical, problem-solving, and troubleshooting skills. 
• Strong organizational skills with the ability to manage multiple projects concurrently. 
• Ability to apply, test, and reconfigure data rules to achieve desired results.
• Experience with E-invoicing is a plus 
• Fluency in Dutch and in English

Reasons to join:

• You will be part of the team that drives the digital transformation of supply chain industry
• You will join the company that combines innovation with corporate social responsibility
• Being a part of a global brand that is evolving in customer-centric projects
• You will have the opportunity to work hybrid in Breukelen (1 day per week in the office)

Sounds interesting? Send us your CV by applying to this page

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107

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